Terms & Conditions

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ORDER

All prices on the website are inclusive of VAT. Prices are daily prices. When you trade with iT-Camera, agreements are made in Danish. When you order goods through our website, you automatically receive a receipt for your order by e-mail. This is your receipt for the purchase and should be saved. An invoice will also be sent by mail when the order has been shipped.

 

PAYMENT

You are always protected against abuse if you pay by credit card at www.it-camera.com. You have no self-risk in case your card is abused in an online store like www.it-camera.com, as we use Secure Socket Layer (SSL) encryption in our payment system. Thus, you are better protected than in physical commerce where you have a self-esteem of DKK 1200 if your Dankort is misused using the PIN.

Data you send in connection with purchases paid by debit card is encrypted (SSL). Therefore, it is only the card-insolver that can read them. Neither iT-Camera nor anyone have the ability to read or modify the data. The amount of ordered goods is deducted only when the goods are shipped from our warehouse. In addition, you can never deduct a larger amount than you have approved at the time of purchase.

At www.it-camera.com you can pay with the following means of payment:

 

Visa

Mastercard

Maestro

Visa Electron

Diners Club

ViaBill

 

There is no charge on payment at www.it-camera.com. The amount will be raised first on your card when the goods are shipped from the iT-Camera. You can never withdraw a larger amount than you have approved at the time of purchase.

 

DELIVERY

Shipping is a maximum of DKK 50, - within Denmark (does not apply to Greenland and the Faroe Islands). For purchases over 1500 kr. There is free shipping. Packages are shipped with GLS unless otherwise agreed. The expected delivery time is 3-5 days if the item is in stock. If the ordered item is not in stock, additional delivery time must be expected. iT-Camera cannot be held responsible for delays at GLS.

 

RETIREMENT RIGHTS FOR CONSUMERS

As a consumer, you have 14 days' right of withdrawal when you shop with us, cf. the Consumer Agreement Act. The cancellation period expires 14 days after the day you:

 

Received your item

Receives the last item in physical possession when it comes to an agreement on multiple items ordered in one order and delivered individually

get the last party or the last part of physical possession when it comes to an agreement to deliver a product consisting of multiple lots or parts

 

You must within 14 days of receipt, inform us that you wish to cancel your purchase. The notification must be given by mail, telephone or the like. In your message, please let us know clearly that you wish to exercise your right of withdrawal. You can also choose to use our standard cancellation form and send by return. You will find your order confirmation or here: Standard Removal Form.

You can not regret just refusing the receipt of the item without giving us a clear notice of this.

The item is sent to:

 

iT Camera

Rådhuspladsen 5

4200 Slagelse

Your order must be returned to us without unnecessary delay and no later than 14 days after you have notified us that you wish to cancel your purchase. You are responsible for the direct costs incurred in returning the item. We do not receive packages sent per. demand or without redeployment.

You bear the risk of the item from the delivery of the item, and upon return, you are responsible for the goods being packaged properly.

 

THE STAND OF THE PRODUCT WHEN YOU SUBMIT THE BACK:

You are liable only for any deterioration of the value of the item due to handling other than what is necessary to determine the nature, characteristics, and manner of the item. In other words - you can try the product in the same way as if you tried it in a physical store.

If the item is tested beyond what is described above, we consider the one used, which means that, in the case of withdrawal of the purchase, only a portion or none of the purchase amount will be returned, depending on the merchant's commercial value.

In order to receive the full purchase amount, you must do the same as you can at a physical store. You must test the product, but do not take it in real use.

 

REPAYMENT OF BUYING BENEFITS:

If you regret your purchase, you will, of course, get the amount you have paid back to us. In the case of a depreciation you are liable for, this purchase amount will be deducted.

If you use your right of withdrawal, we will refund all payments received from you, including delivery costs (but no additional costs due to your choice of delivery other than the cheapest form of standard delivery we offer) without undue delay and in any case within 14 days from the date we have received notice of your decision to withdraw this agreement.

We can withhold the refund until we have received the return unless you have submitted documentation before returning it.

 

COMPLAINT

The purchase law gives a 24-month warranty on all goods. This means that you can either get the item repaired, exchanged, the money back or refusal in the price, depending on the specific situation. The right of the claim means that you as a customer can complain about defects in a product that has occurred up to 24 months after the purchase. However, it is a prerequisite that these deficiencies have not arisen as a result of improper use of the product or that another maladministration has caused the defect. You must advertise within a reasonable time after you have found the defect. If you advertise within 2 months after the defect has occurred, the complaint is always considered to be timely.

The Code of Conduct of the Buying Act may apply.

If you wish to advertise a defective item, please contact us by mail or phone. Then we will send a return label. When returning a product, please provide the following: Order number and / or invoice number and a description of the error.

The item is sent to:

iT Camera

Rådhuspladsen 5

4200 Slagelse

If a test is not found on the product in question or because of the incorrect use of the product, iT-Camera reserves the right to charge the customer a charge of 605 DKK excluding VAT plus returnporto.

 

COMPLAINTS

As a consumer you have the opportunity to appeal to the Consumer Complaints Board. See more www.forbrug.dk.

Competition and Consumer Authority

Carl Jacobsens Vej 35

2500 Valby

+45 4171 5000

kfst@kfst.dk

www.kfst.dk

 

PRIVACY POLICY

In order for you to enter into an agreement with us at www.it-camera.com, we need the following information:

 Name

Address

Phone number

Email address

We make the registration of your personal information for the purpose of delivering the item to you.

The personal data is registered with iT-Camera and stored for five years after which the information is deleted.

When collecting personal information through our website, we ensure that it always happens by giving your explicit consent so that you are informed exactly what information is collected and why. The Director and iT-Camera employees have access to the information that is registered about you. The data manager at www.it-camera.com is iT-Camera. We do not store customer information encrypted. We do not transmit customer information encrypted. Information provided to www.it-camera.com is not disclosed or sold to third parties in any way, and we do not detect any personally sensitive information. As registered with iT-Camera, you are always entitled to object to the registration. You also have the right to understand what information is registered about you. You have these rights in accordance with the Personal Data Act and you can contact iT-Camera via email mail@it-camera.com.

 

COOKIES

By using www.it-camera.com you agree that we use cookies. A cookie is a small data file that we put on your computer to keep track of what's happening during your visit to handle your business on the website and to recognize your computer. A cookie is not a program and does not contain viruses.

No personal information is stored in a cookie, but rather information about user behavior on a website - for example. An entered username along with cached files.

You can delete cookies from your computer at any time, depending on your browser.